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Overview

MenaCRM® is cloud-based and social-media look & feel Customer Relationship Management (CRM), including sales force automation (SFA), customer support and local customized features; therefore unlike any typical CRM solutions, MenaCRM® includes discount management, customizable dashboards, partner and competitor management, chatter management, and mass transactions management

MenaCRM® Benefits

  • Maximize sales efficiency.
  • Agile management decisions.
  • Simplified goal-setting & steering sales focus.
  • Look professional while saving time & money.

MenaCRM® Features


  • Ease of Use.
    “Social Media Look & Feel”
  • Sales Process Automation.
    “Stay connected & keep tracking”
  • Opportunity Management.
    “Generate more revenues”
  • Time & Task Management.
    “Stay ahead of what needs to be done”
  • Communication & Group Collaboration.
    “Be Productive”
  • Service & Support.
    “Connect the dots”
  • Reporting & Analysis.
    “What is your business current status?”
  • User Permissions & Security.
    “Security is a concern”

MenaCRM® Components


Sales Force Automation:

  • - Lead & Opportunity Management.
  • - Accounts & Contacts Management.
  • - Competitors Tracking.
  • - Discount Management.
  • - Price List Management.
  • - Mass Transaction Management.
  • - Sales Target Management.
  • - Email templates.

Services & Support Management:

  • - Incident Management.
  • - Request Fulfillment.
  • - Service Level Management.
  • - Knowledgebase Management.

General Components:

  • - System Backup & Archiving.
  • - Alert Management, notifications through emails and SMS.
  • - Attachments Management.
  • - Sales collaboration through Chatter Management.
  • - Advanced Reporting Engine “Report Generator”.


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